Portfolio
Transforming Business Through Technology
Razzi
Business IT Specialist, University Educator, Data Analytics Leader and Professional Trainer.
- AI & Data Analytics
- Software Engineering
- UI/UX & Web Analysis
- Business Information Systems
Business Insight, Technology in Action
Razzi combines academic knowledge, hands-on software development and direct business experience to make technology useful, usable and aligned with organisational goals.
His career spans Software Engineering education, POS and ERP development, retail operations, industry sentiment analysis, UI/UX web evaluation and professional technology training.
Selected Expertise
From Language to Insight
NLP, sentiment analysis and generative AI.
Better Web Experiences
Usability, heuristic evaluation, navigation and user journeys.
Systems That Support Decisions
Requirements, POS reporting, ERP and web applications.
Applied Learning
Practical programmes for public and private organisations.
2003–2010
University teaching and software engineering education
2007–2010
Retail information systems, POS reporting and ERP
2011–Present
Consulting, analytics and professional training
Training With Real-World Context
More than 1000 training engagements delivered since 2011.
- Hands-on activities and guided demonstrations
- Business and public-sector case studies
- Technology explained in clear, accessible language
- Outputs that participants can apply after the course
Experience & Education
Work Experience
- 2022—Present
Public Trainer & Senior Consultant
Professional public training alongside AI, software-development and digital-service consultancy.
- 2019—2021
Data Analytics Team Lead
Led sentiment analysis for the global rubber and palm-oil industries, including European narratives affecting Malaysian palm oil and public perceptions during the COVID-19 MCO.
- 2011—2018
AI & Software Consultant / Trainer
Delivered MDEC mobile-application and content-development programmes and MAMPU's Mobile Immersion Programme. Mentored medal-winning projects involving UiTM Raub, UPM and UMK.
- 2007—2010 · Sabbatical
Retail Systems, Sales Operations & ERP Developer
Improved POS management reporting for fast-food and fashion businesses, led retail promotions and developed an ERP system for clothing manufacturing while continuing Saturday university teaching.
- 2003—2010
University Lecturer
Taught Software Engineering and information systems under guidance associated with twinning partners in Tasmania and Sunderland, including UI/UX evaluation of web applications.
- 1999—2003
Accounts Executive
JPZ Group of CompaniesSpecialised in preparing accounts for civil and mechanical engineering consultancy, construction and IT-services businesses.
Academic Background
- 2003
Master of Science in Information Technology
Universiti Putra Malaysia - 1998
Bachelor of Science in Accounting
Cardiff Business School, United Kingdom - 1995
International Baccalaureate Diploma
Technology succeeds when it supports the business, respects the user and improves the decision.
Razzi · razzi.my · Business IT Specialist
Credentials & Recognition
Professional certification, national digital-skills programmes and innovation mentorship.